Extensive Online Documentation in Shared Website Hosting
If you have purchased your very first shared website hosting plan from our company or have transferred your site over to us, you’ll become used to our platform and our in-house built Hepsia hosting Control Panel in a jiffy thanks to the fact that we have compiled a thorough knowledge base where you can find all the info that you will ever need – both general info in regard to the service as a whole and more concrete info about the separate features that you can use and the challenges that you can confront. The articles are located in 2 places. The complete article archive is accessible via the Help section of the Control Panel. You can read articles that are dedicated to the different functions in each and every Control Panel section as well. You can discover how to accomplish virtually everything, from creating an .htaccess config file to administering an electronic mailing list, and all the articles feature elaborate instructions, so you won’t ever become lost on account of an ambiguous text. Naturally, in case you face a more specific obstacle and you’re unable to find a solution in our knowledge base, you can contact our technical support staff 24-7-365.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer a comprehensive online article archive where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we use. We have prepared it based on the feedback that we have collected from our customers over the years and, as a consequence, our articles cover particular problems that you could come across and include the most effective means of solving them, for instance receiving an HTTP 500 error message or being unable to send e-mail messages from your computer although you have the correct SMTP server settings. The articles are available in every single section of the Control Panel and you can examine them at any given moment. They can help you expand your knowledge not only about our platform, but also about the web hosting field in general, as they feature detailed instructions and general info such as what file permissions or cron jobs are.