Service Uptime Guarantee in Shared Website Hosting
We guarantee 99.9% server uptime for each shared website hosting account on our servers. We use an avant-garde cloud hosting platform in which each part of the hosting service is handled by an independent group of servers, therefore if one server fails, the other ones within the cluster are going to take over at once. The cloud platform also minimizes the overall load significantly, so the hosting service is far more stable when compared with a service where everything runs on only one machine and your sites are going to perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to ensure that your sites will remain online no matter what. Hardware and software firewalls ensure the adequate performance of our servers in case of DDoS attacks whereas in the case of any software problem, we have professionals monitoring the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server plans include a 99.9% uptime guarantee. In fact, you will not notice any downtime or service interruptions at all due to the fact that we use a cutting edge cloud platform and rather than handling everything on a single web server as most companies do, we have independent clusters of web servers that deal with each and every service - files, e-mail messages, CP, databases, etcetera. We have a custom made load-balancing system, so our hosting service is a lot more stable in comparison with what you'd typically find available on the market. To ensure that nothing will disturb the work of your sites, our web server facilities have diesel powered backup generators and several different Internet providers. We also have hardware and software firewalls to prevent DDoS attacks and administrators monitoring the servers 24/7 to deal with any software issue that may appear.
Service Uptime Guarantee in VPS Hosting
All of our Virtual Private Server plans have a 99.9% uptime warranty. The stability and availability of the service is guaranteed by a number of Internet providers and diesel powered backup generators. Additionally, we use new hardware for the physical servers in which the VPS accounts are created to steer clear of any chance of hardware crash and each part has been tested thoroughly. The safety of your information is ensured by employing enterprise-level hard disks working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your sites are going to be operating basically without any disruptions. Our expert professionals will resolve immediately any software issue which may surface, so even if there is an issue with a different virtual private server account on the physical web server, your VPS isn't going to be affected. The server uptime is listed on our site and not concealed in our Terms of Service since we can keep our promise and provide you with an exceptionally reliable hosting service.
Service Uptime Guarantee in Dedicated Web Hosting
While we are unable to control what you do with your dedicated server, what offline software and / or script-driven apps you install on it or how often you restart it, we can guarantee that it is accessible a minimum of 99.9% of the time. Your server will be situated in our state-of-the-art facility in the downtown area of Chicago and its uptime and accessibility is going to be ensured by powerful diesel backup generators and redundant Internet providers, so no outages or other infrastructural problems shall affect the proper work of your sites at any time. Our expert team of system admins will ensure that if your server stops for some reason, it'll be restarted quickly. In order to avoid any chance of malfunctions, we will give you a web server with new and diligently tested hardware components to make certain that all of your sites are going to be working no matter what.