Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Guarantee

  • Our team of professionals will try their best to respond to your support tickets in about 1 hour. If, however, the issue you have stumbled upon needs assistance from the Admin =Department,= we will address the ticket to the administrator in charge and will submit a comment to inform you.

  • Top quality support service

  • Top–quality Customer Support Service

  • We give you round the clock tech help by using a lightning fast ticket program integrated into your Control Panel. You’re able to contact us at any time about any of the packages that come installed in advance on your virtual server, this includes the desired Linux OS, the server management panel and our in–house made Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • In the Control Panel that is offered gratis along with your virtual server, you can easily find an informative Help zone, that includes all you need to be aware of when monitoring your web sites and software. We have incorporated a wide selection of how–to reports and video guides that display the general site managing responsibilities in an understandable fashion.